Senior Digital Confidence Workshops
Practical, supportive workshops designed to help seniors build confidence and feel more comfortable using everyday technology — at their own pace, in a relaxed and welcoming environment.
What to expect
- Small, supportive group sessions
- Clear, step-by-step guidance
- Real-world practical examples
- Delivered in your local community
- No prior experience required
About the Program
A relaxed space to learn and build confidence
Smart Senior Steps workshops are delivered in a clear and accessible way, focusing on real-world use rather than technical complexity. The aim is to create a relaxed learning environment where participants can ask questions, learn at their own pace and gain confidence.
Sessions focus on helping participants feel comfortable and capable in everyday situations — whether that’s video calling a family member, checking an email, or recognising a suspicious message.
- No prior technical experience is required to attend.
Who these workshops are for:
Seniors who want to feel more confident using technology
Individuals who feel unsure or overwhelmed by digital systems
Community groups supporting older Australians
Anyone wanting to better understand online safety and digital tools
What We Cover
Practical topics for everyday digital life
Workshops are practical and tailored to the needs of the group. Topics are drawn from the following areas and adapted to suit participants.
Smartphones, Tablets & Devices
Understanding how to use everyday devices with confidence — navigating, setting up and getting the most from them.
Common Apps & Tools
Getting familiar with the apps used for everyday tasks — video calls, messaging, online services and more.
Staying Safe Online
Practical steps to protect personal information and navigate the internet with greater confidence and awareness.
Recognising Scams
Learning to identify suspicious messages, calls and online activity — and knowing what to do if something doesn't feel right.
Staying Safe Online
Practical steps to protect personal information and navigate the internet with greater confidence and awareness.
Staying Safe Online
Building the skills to question and verify information found online — so participants feel equipped to make confident decisions.
How Workshops Are Delivered
Supportive, interactive and locally delivered
Workshops are designed to be accessible and engaging, with a focus on participation and real-life application. Sessions can be adapted to suit different group sizes and needs.
Small group sessions
Clear, step-by-step guidance
Opportunity for questions and open discussion
Practical examples and real-life scenarios
Delivery Settings
Libraries
Accessible, familiar community spaces.
Community Centres
Local venues close to where seniors live.
Senior Groups
Delivered within existing group settings.
Local Organisations
Councils, clubs and other community venues.
Outcomes for Participants
What participants can expect to gain
After attending a Smart Senior Steps workshop, participants leave with practical skills, greater awareness and renewed confidence in their ability to navigate the digital world.
Feel more confident using digital devices
Better understand how to stay safe online
Be more aware of scams and online risks
Communicate more easily with family and services
Feel more independent in managing everyday digital tasks
Supporting Seniors Beyond the Workshop
Smart Senior Steps recognises that learning does not stop after one session. Where appropriate, workshops can be supported by additional community involvement to reinforce learning and build long-term confidence.
- Family engagement
- Student ambassador involvement
- Follow-up sessions
- Ongoing community support
Get Involved
Organise a workshop for your community
If you would like to organise a Senior Digital Confidence Workshop or learn more about how Smart Senior Steps can support your community, we would love to hear from you.
Whether you represent a council, community organisation, library or senior group — we are happy to discuss how a workshop can be tailored to your needs.
Enquire Now
Ready to bring a workshop to your community?
We welcome enquiries from schools, community organisations, senior groups and local councils.
Explore Our Other Programs
Building safer digital communities — together
If you would like to learn more or bring a Smart Senior Steps program to your community, we invite you to get in touch.